Policies

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Policy Changes:

Our new check-in system allows our guests to independently and privately check in without having to wait at a front desk. Let yourself into your unique, clearly labeled room with an access code provided by us prior to your arrival. Check-in begins at 3:00 PM. If you need accommodations or wish to check in early, please call us at (603) 828-8372. 

Contactless Check-In:

Parking:

Cancellations:

You can check room availability and make a booking request directly through this site by clicking on Check Availability at the start of this page. You may also call us at (603) 828-8372.

Reservations:

Reservations cancelled with more than 72 hours notice will be fully refunded. Any cancellations made within 72 hours of your check in date are non-refundable if we are unable to rebook the room(s). If the room(s) can be rebooked, we’ll refund 50% of your deposit.

Each of our guest rooms is allotted one parking space in our 32 Union Street parking lot. Guests are provided with a parking guide which includes detailed directions from the parking lot to the rooms. Additional parking within walking distance is available on the street or in nearby parking garages if needed. 

Our new independent, contactless check-in, check-out system allows ours guests to let themselves in and out while skipping all lines and waiting. Although we’re no longer providing meal services, our guests are fortunate enough to enjoy their private stay within walking distance from a number of New England’s best restaurants. 

Forms of Payment:

Deposits can be made with MasterCard, Visa, American Express, Discover. Sorry, we do not accept gift cards from Bed & Breakfast.com or BNBFinder.com.

Address:

404 Islington St., Portsmouth, NH 03801-4208. Our parking lot is at 32 Union Street. Directions

Check-In:

3:00 p.m. Please proceed to the parking lot on arrival. Should you arrive early, there is plenty of free street parking or you're welcome to call the inn to see if a spot is available in our private parking lot

Check-Out:

Our check-out time is at 10 am to ensure a seamless transition for our guests. If you require additional time for your check-out, please don't hesitate to reach out to our management for approval. We understand that circumstances may vary, and we'll do our best to accommodate your needs.


Please be advised that a nominal fee of $50 per hour may be applied for late check-outs. We appreciate your understanding and cooperation in maintaining the efficiency of our operations.

Feel free to contact our management team in advance to discuss your specific requirements and make necessary arrangements.


Pets & Smoking:

We’re sorry but we cannot accommodate pets at the Inn – regardless of how little they weigh. We are a non-smoking inn inside and around the buildings. You are welcome to smoke in our parking lot.

Room Occupancy:

One person or two people only per room. Our maximum occupancy dictates that we are unable to allow more than two people per room. *We do have a couple rooms with an option to add an additional guest for $25/per person.

**To accommodate larger groups, we have a 2-bedroom suite that fits up to 5 people.


Minimum Stay:

There is a two night minimum for your stay at the Martin Hill Inn. Rates are subject to change and can be found through the Check Availability function at the top of this page.

Rates:

When you book directly with us, you will receive the best rate opposed to third-party booking. 

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